Retail is evolving rapidly, driven by customer expectations for seamless, personalised experiences across every channel. From bricks-and-mortar to online and mobile, today’s retailers must deliver relevant, secure, data-driven experiences that inspire loyalty.
But this ambition is challenged by legacy systems, cyber threats and growing pressure to do more with less. Roc supports retailers by modernising infrastructure, securing digital environments and enabling smarter operations through AI and automation.
Whether it’s transforming in-store connectivity or improving omnichannel strategies, our services help you stay ahead of customer demand while reducing operational complexity and cost.
Customers expect a unified brand experience, regardless of channel. Roc supports retailers in integrating legacy systems with modern digital platforms, enabling data to flow freely between ecommerce, point-of-sale and CRM tools—so shoppers can enjoy smooth transitions between online browsing and in-store purchasing.
Retailers sit on vast amounts of untapped data. Roc’s hyperautomation capabilities enable intelligent data mining and analysis at scale—identifying buying patterns, customer preferences and operational inefficiencies. With faster, insight-driven decision-making, you can optimise stock, tailor campaigns and stay ahead in a rapidly shifting consumer landscape.
Retailers handle vast amounts of sensitive data—from payment details to customer profiles—making them a prime cyber target. Roc’s comprehensive cyber portfolio protects your systems, employees, and customers. From firewalls and zero trust models to fully managed SOC services, we reduce risk while maintaining performance.
AI and automation are revolutionising retail—from predictive analytics to inventory automation. Roc’s hyperautomation practice helps retailers streamline manual processes, speed up decision-making and enhance operations.
Roc provides specialist resourcing to scale your IT operations during high-demand periods—like Black Friday or holiday trading. Whether it’s temporary service desk support or expert project delivery, we ensure your tech capability flexes seamlessly.
Roc’s Managed Services Operations Centre offers always-on support, proactive issue resolution and flexible support – freeing up your internal teams to focus on innovation and growth, not day-to-day troubleshooting.
What skills and capabilities does HE need to make the most of the promise of emerging technology?
What skills and capabilities does HE need to make the most of the promise of emerging technology?
A lot has been said about AI and trust. When it first burst onto the scene much was made of its ability to eliminate human bias. Decisions made by AI – we were told – would be fairer.
Roc Technologies is a strategic Juniper Partner in the UKI region and our most experienced partner in the Higher Education vertical.
Roc is accredited to Elite Plus, the highest level in our Global JPA program. Winning EMEA Al-Driven Enterprise Partner of the Year in 2023 & Global Al-Driven Enterprise Partner of the Year 2024, Juniper fully endorses Roc Technologies in designing, delivering, and supporting our solutions to drive and enable digital ambition.
The partnership between Roc Technologies and HPE Aruba Networking exemplifies the power of collaboration, driving innovation in the networking industry. Together, we provide advanced networking technology and services, enabling transformation at the enterprise edge. With a strong focus on robust security, seamless connectivity, and superior performance, our joint offerings address key customer challenges and drive robust and measurable outcomes from edge to cloud.