Current Opportunities

As a rapidly expanding organisation, Roc is always interesting in hiring highly motivated and skilled individuals.

We are involved in a number of key technology areas and markets – If you hold current DV or SC clearance, or have a wealth of experience across Infrastructure Technology (DataCentre, Networking or Project Management) then we would be keen to hear from you.

Roc Technologies are extremely focused on working with the best talent within the IT market (whether that’s from a permanent or contract prospective) – If you’re interested in building a long-term association with an organisation that rewards loyalty, then please contact our recruitment department to discuss further how Roc can benefit your career via recruitment@roctechnologies.com.

Reference Number Position Location Overview
872 NOC Engineer (1st Line) Newbury

Roc Technologies specialise in providing managed services and IT solutions to a wide range of businesses across all market sectors.  Our reputation has been built on our quality processes and our employee’s ability to engage with and deliver our solutions to customers.  Roc have multiple Managed Service Centres, including the Southern Technology Centre (based in Newbury), Northern Technology Centre (based in Scotland) as well as the Southern Logistics Centre and MSOC based in Woking. Between them, the MSC delivers proactive management of our customer’s Networking, Private and Public Cloud as well as End-User services. The MSC ensures all contractual commitments and Service Levels are delivered to exacting standards. The MSC handle customer events, reduce failures and escalate effectively. To deliver real value to a customer and continually improve operational efficiency the proactive elements of a Managed Service are also vital. This includes capacity management, proactive problem management, configuration management and technical changes to a customer’s environment.  Must either have or be able to qualify for UK Government security clearance (SC level) and NPPV3.

841 MSOC Remote Support Analyst (2nd Line) Woking You will take a supporting role in the management and resolution of customers technical issues, as well as taking a proactive stance in improving the managed services delivered through additional Esteem services and effective Problem Management. Your primary role is resolution of 1st / 2nd line customer’s calls in accordance with defined Service Level Agreements, with professionalism and authority. Take ownership of technical issues and see Incidents through to successful resolution. Incident, Problem, Request and Event Management using Esteem’s Service Management toolsets, at all times ensuring your cases contain timely and comprehensive updates. Respond to alerts received from the pro-active monitoring toolsets. Perform vendor and management escalation of customer issues in a timely and appropriate fashion.
857 Network Project Manager Manchester

The Project Manager is responsible for delivering projects within IT and other Business Services functions when required. They are responsible for owning all of the PM activities including, but not limited to, project planning, project control, communication, budget management and team leadership.  The role is to lead (PM) the delivery of a complex LAN network transformation. Project Managers will be responsible for transient resource and financials for their projects; managing members of the project team, who could be either client, Roc, another vendor or contractor.  Full LAN Transformation (Cisco to Aruba) 150 buildings.  Full Datacentre Transformation (Cisco to Arista) 2 Datacentres.  Full WLAN Transformation (Aruba to Aruba) 100 buildings.  Complex environment.   You will need Prince2 or PMP or equivalent.  Have delivered at least 5 IT related projects and a minimum of 3 years of project management experience.

867 Pre-Sales Solution Architect Flexible

Roc’s Solution Architects are responsible for providing pre-sales solution design support, to Roc’s customers and sales teams.  Using a consultative, friendly and straightforward approach, you will be required to engage with our customers to understand their technical, operational and business requirements.  You will then create innovative solutions, that lead to sales success and deliver customer outcomes. You will be required to develop and maintain a detailed knowledge of Roc’s vendor, partner and internal capabilities.  This knowledge will then be used to document designs, create bill of materials, estimate service requirements, construct support solutions, answer client questions, deliver presentations and respond to tenders.   You will also be required to proactively engage with vendors/partners to understand their solution roadmaps and to relay this information to customers and other Roc’s stakeholders.  You will need a minimum of 5 years in-depth pre-sales experience in enterprise cloud and platform solutions; supported by a good grounding in networking/security concepts and technologies either as a Consultant or Technical Pre-Sales in another discipline.

869 Network Engineer – 3rd Line Newbury

Roc have multiple Managed Service Centres, including the Southern Technology Centre (based in Newbury), Northern Technology Centre (based in Scotland) as well as the Southern Logistics Centre and MSOC based in Woking. Between them, the MSC delivers proactive management of our customer’s Networking, Private and Public Cloud as well as End-User services. The MSC ensures all contractual commitments and Service Levels are delivered to exacting standards. The MSC handle customer events, reduce failures and escalate effectively. To deliver real value to a customer and continually improve operational efficiency the proactive elements of a Managed Service are also vital. This includes capacity management, proactive problem management, configuration management and technical changes to a customer’s environment.  You will need 5+ years of practical experience (Advanced) managing/supporting Network Infrastructure.                Experience in working within an Enterprise or Managed Service support function.  Demonstrable ability to deal with high impact, high profile, incidents and deal with senior level technical engineers and an ITIL Foundation Certificate.