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Support and Maintenance

Multi-vendor hardware and software support services from Roc enable you to reduce cost, improve SLA’s and keep the lights on. Roc is different because of our modular approach to support which gives you granular control over your options.

We’re changing the commercial model for support services, just like low cost airlines changed the way we buy flights nowadays. Our basic service has no frills and you can choose optional extras if you like.

Our services are available throughout the UK, 24 hours a day, 365 days a year, including:

  • Parts only service
  • Telephone support
  • Remote support
  • Field support
  • On-site support
Insights
Outsourcing your IT? Look at process first before people, tools and price

Many IT professionals would agree that the quality of an IT operations people, process and tools, is intrinsically linked to the quality if service it delivers.

Roc strengthens government services with G-Cloud 5 supplier status award

Following its recent supplier status success, Roc Technologies continues to offer governmental bodies low cost, innovative services through the G-Cloud 5 framework.